Modern Workplace Manager

🔥 13 hours ago

🌐 Tunisia, Portugal – Remote

🇹🇳 Tunisia – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Devoteam

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

📋 Description

• Lead strategy and operations for the digital and local work environment • Lead, empower, and mentor Service Desk, local Onsite Support, and Endpoint administration sub-teams • Elevate local physical IT support across office locations through high-touch, white-glove support and walk-up tech bars • Oversee the full lifecycle of the global device fleet, including standardization, procurement, and refresh cycles • Partner with the Asset Manager to improve computer and mobile inventory tracking, asset tagging, and ServiceNow ITAM workflows • Manage Google Workspace as the primary root Identity Provider and configure Entra ID as a federation bridge to Azure, GitHub, and Microsoft ecosystems • Drive device management using Ivanti MDM and endpoint protection using Sophos EDR • Enforce SSO, MFA, and Conditional Access rules to support a Zero Trust model • Streamline zero-touch deployment, automated hardware provisioning, and onboarding/offboarding workflows • Report directly to the Chief Information Officer (CIO)

🎯 Requirements

• 6-8+ years of professional experience in IT • At least 3+ years directly leading On-Prem Support, Digital Workplace, or End-User Computing (EUC) teams • Proven track record modernizing physical IT support services and managing full-lifecycle enterprise device fleets • Practical experience managing devices via Ivanti (MDM), endpoint security with Sophos (EDR), and hardware asset tracking in ServiceNow • Hands-on expertise managing Google Workspace as a primary IdP and Entra ID as a federation bridge into Azure, GitHub, and Microsoft environments • Highly user-centric mindset with focus on employee experience, high CSAT, and rapid resolution SLA performance • Proven ability to mentor local onsite engineers and helpdesk staff across international locations • Full professional fluency in English (written and spoken)

🏖️ Benefits

• Employees can work remotely • Equal opportunities and promotion based on merit • Vacancies open to people with disabilities