Life Sciences Solutions Consultant, CRM & Data Management

🕒 May 16

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Support the implementation, configuration, administration, and integration of CRM and related field-facing platforms for commercial and medical teams • Primary focus will be Customer Relationship Management (CRM), including system configuration, administration, user support, data flows, and integration with related platforms • Partner with business and technical stakeholders to translate requirements into scalable CRM and data solutions while supporting ongoing data management and automation needs • Lead client meetings and demonstrations, documenting business requirements and transforming requirements into technical solutions • Collaborate with internal and external partners to evaluate, recommend, and deliver CRM, data, and related technology solutions in alignment with key business priorities • Perform implementation, configuration, and ongoing administration tasks for CRM, content management systems, and related data/integration initiatives • Manage data feeds and integrations to and from CRM, including troubleshooting, monitoring, and recommending best practices • Follow and contribute to CRM data management, integration, and governance best practices • Lead and execute CRM enhancement, integration, reporting, and data quality initiatives as needed • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

🎯 Requirements

• 7–10 years in pharmaceutical sales operations, commercial systems, CRM administration, or related data management roles • Minimum of 5 years of hands-on experience configuring Veeva CRM, Veeva Vault CRM, Salesforce.com-based applications, and related CRM integrations in pharmaceutical commercial and/or medical environments • Ability to build and maintain strong relationships with internal teams and external customers • Advanced proficiency in configuration and administration of Veeva CRM, Veeva Vault CRM, Salesforce.com, and related Veeva Commercial applications; ability to support integrations across platforms • Knowledge of data integration options and mechanisms, including APIs, flat files, and scheduled data feeds • Strong written and verbal communication skills • Experience performing data analysis using tools such as Snowflake, SQL Server, Tableau, Power BI, and Microsoft Excel • Life sciences/pharmaceutical industry knowledge, especially experience with pharmaceutical customer data (HCPs, HCOs, affiliations)