Medical Information Specialist, German & English speaking

🔥 21 minutes ago

🌐 Germany, Poland, +5 more countries – Remote

🇩🇪 Germany – Remote 🇵🇱 Poland – Remote 🇮🇪 Ireland – Remote 🇬🇧 United Kingdom – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Triage and respond to drug information inquiries from healthcare professionals and patients • Disseminate drug information verbally or in writing • Identify adverse events and product complaints during customer interactions • Intake information for initial adverse event and product complaint reports according to SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what information must be obtained and the required depth of information • Write adverse event and product complaint narratives and custom medical inquiry responses • Coordinate quality-related complaint response processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing • Fulfill assigned on-call responsibilities • Maintain and improve Medical Communications Call Centre customer service and performance metrics • Perform other assigned duties

🎯 Requirements

• Pharmacy degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level is obligatory • Native German is required • Legally eligible to work in the European Union or the UK • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Ability to work Europe hours between 8am–6pm CET, Monday–Friday • Ability to travel up to 10% • Preferred: Pharma D / M Pharma, MSc. in Pharmacy, or BSc. Pharmacy • Preferred experience in call center, medical information, pharmaceutical industry, clinical experience, and medical writing

🏖️ Benefits

• Work remotely from a home office or European Hub Office • Bank holiday work compensated with a day off in lieu • Great Place to Work certified employer • Diversity, Equity & Inclusion-focused workplace • Equal Opportunity Employer

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