Head of Quality – Customer Reporting and Data Analytics

Job not on LinkedIn

November 4

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

📉 Data Analyst

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Everseen

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Artificial Intelligence • Retail • eCommerce

Everseen is a company that specializes in advanced Vision AI solutions designed to optimize retail operations and enhance loss prevention. Their platform consolidates structured and unstructured data from multiple sources, creating a holistic view of retail processes. Everseen offers a comprehensive suite of applications, including Evercheck, which employs AI to identify shrink patterns at checkout, and tools for real-time intelligence, process modeling, and continuous learning in AI systems to ensure ethical and efficient operations.

1001 - 5000 employees

Founded 2007

🤖 Artificial Intelligence

🛒 Retail

🛍️ eCommerce

📋 Description

• Build and own the Customer Intelligence Product Line that delivers actionable insights derived from Everseen’s AI platform and integrated third-party data sources. • Define and maintain data quality and reporting standards to ensure reliable, consistent, and accurate insights for all customer-facing analytics products. • Collaborate cross-functionally with the Data & Intelligence, Engineering, Research, Operations, and Sales & Marketing teams. • Champion quality and continuous improvement, ensuring data integrity, performance consistency, and adherence to regulatory or contractual data standards. • Develop and manage KPIs for intelligence product adoption, customer satisfaction, and product quality. • Partner with Sales and Customer Success to translate intelligence insights into customer value stories and revenue opportunities. • Lead a small but growing team of data quality analysts, reporting specialists, and data product managers as the product line scales.

🎯 Requirements

• 10+ years of experience in data analytics, business intelligence, or data product management, with at least 3 years in a leadership or head-of-function role. • Proven experience delivering data or analytics products to enterprise customers, ideally in retail, AI, or SaaS environments. • Deep understanding of data quality frameworks, reporting pipelines, and analytics visualization platforms (e.g., Tableau, Power BI, Looker, or similar). • Strong familiarity with data engineering workflows (ETL, data modeling, API integrations). • Experience leading cross-functional collaboration across product, engineering, and commercial teams. • Exceptional analytical, strategic thinking, and communication skills. • Experience with AI/ML-based insight generation or customer intelligence systems is preferred • Knowledge of retail operations, shrinkage, and loss prevention analytics. • Proven ability to build scalable reporting and analytics products from concept to market.

🏖️ Benefits

• Everseen is committed to creating a safe environment for all employees • Zero tolerance policy for bias and discrimination • Safe, inclusive workplace • Diversity of its global workforce