Insurance Verification Specialist

Job not on LinkedIn

🕒 March 31

🇺🇸 United States – Remote

💵 $15 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

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Evident

WebsiteLinkedInAll Job Openings

51 - 200 employees

📋 Compliance

🏢 Enterprise

☁️ SaaS

Compliance • Enterprise • SaaS

Evident is a company that specializes in third-party risk management solutions. They offer a comprehensive platform to streamline the exchange of third-party risk data, providing services such as automated due diligence, onboarding, continuous monitoring, and risk transfer. Evident's network includes over 4 million verified members, allowing businesses to manage their vendor, supplier, and partner relationships effectively and efficiently while ensuring compliance with industry standards. Their services cater to various sectors, such as construction, finance, hospitality, manufacturing, real estate, retail, and transportation. By leveraging AI-powered analytics and an extensive global network, Evident enables companies to make informed decisions, reduce risk, and boost operational efficiency.

📋 Description

• Conducting phone calls to verify information provided by clients or other relevant parties, ensuring accuracy and compliance with insurance policies • Establishing and nurturing long-term working relationships with insurance agencies, brokers, and other stakeholders to facilitate smooth information verification processes • Performing data entry tasks accurately and efficiently to record verified information into databases or management systems • Providing reports to managers regarding the progress of verification tasks, highlighting any discrepancies or issues encountered during the process • Taking ownership of assigned verification projects while collaborating effectively with team members to ensure seamless workflow and achievement of team goals • Maintaining a high level of professionalism during phone interactions to uphold the company's reputation and foster positive relationships with clients and partners • The Insurance Verification Specialist will report to the Team Lead or Manager within the Business Insurance Department

🎯 Requirements

• Minimum 3 year of experience in business insurance, insurance agent license preferred • Familiarity with Certificates of Insurance (COI) • At least 2 years of experience in phone verification or customer service roles, ensuring effective issue resolution • Proficiency in English communication with a strong emphasis on clarity and professionalism • Additional fluency in another language is desirable, enhancing customer interaction capabilities • Knowledge of Zendesk is advantageous for efficient support management • Adaptability to evolving industry standards and a proactive approach to continuous learning are expected for optimal performance • Demonstrating reliability and consistency in attendance to ensure coverage during designated working hours and contribute to the team's overall efficiency.