Managing Director, Market Operations

Job not on LinkedIn

🔥 47 minutes ago

🇺🇸 United States – Remote

💵 $150k - $160k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Evolent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🏥 Healthcare

☁️ SaaS

Healthcare Insurance • Healthcare • SaaS

Evolent is a healthcare company focused on improving care outcomes through its comprehensive management solutions across multiple medical specialties. They aim to enhance the patient care journey by offering coordinated services in areas like oncology, cardiology, musculoskeletal disorders, and primary care, while ensuring high-quality treatment pathways and cost management. Evolent believes every person deserves quality care, striving to align treatment guidelines and innovative approaches to meet patient needs effectively.

📋 Description

• Manage a portfolio of strategic projects and initiatives for key health plan clients • Proactively assess, validate, and prioritize client needs while translating feedback into operational improvements, product enhancements, and strategic initiatives • Maintain compliance with federal and state regulations, contractual requirements, and company policies, procedures, and processes • Serve as trusted advisor and primary point of contact for client leaders; facilitate operational status meetings and communicate progress against service plans and other operational initiatives • Monitor ongoing financial performance of the contract • Monitor performance against service level agreements • Coordinate service delivery across a matrixed operational model supporting many clients • Provide technical guidance on problem definition and resolution • Assist in recruiting, training, motivating, and developing a staff of highly skilled professionals • Establish client quality objectives and benchmarks • Provide the vision and leadership necessary to proactively identify and resolve operational deficiencies • Adhere to all Evolent policies, procedures, and standards, within budgetary specifications, including time management, productivity, and accuracy of practice • Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency • Support company-wide goals which contribute to the success of the organization

🎯 Requirements

• 10+ years of healthcare experience in health plan operations or strategic partnership management • Bachelor’s degree OR equivalent work experience • Demonstrated ability to effectively communicate and present at all levels of the organization, including at the C-level • Influence through effective stories to emphasize the value proposition of the partnership • A tenacious partnership ethos with a relentless focus on follow through and maintaining trust • The intellectual curiosity to get to the bottom of client issues and opportunities and the willingness to roll up sleeves and work toward solutions

🏖️ Benefits

• Health insurance benefits