exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
Customer Service Representative – French, German
Job not on LinkedIn
🔥 19 hours ago
🌐 Greece, Morocco – Remote
💵 €1.2k - €1.7k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 2%
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
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exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
📋 Description
• Responsibly handle customer inquiries by phone and in writing • Carefully document the outcomes of customer interactions • Provide knowledgeable and friendly customer support • Work independently as part of a motivated international team
🎯 Requirements
• Enjoy speaking on the phone and supporting customers • Flexible, reliable and committed, with availability to adapt to varying schedules • Strong communication skills • Very good written and spoken French and German • English language skills are an advantage
🏖️ Benefits
• Comprehensive onboarding, along with regular training sessions and workshops • Exciting long-term career and development opportunities within a flat organizational structure • Flexible full-time and part-time work arrangements for an excellent work-life balance • Home office opportunity • Private health insurance • 22 days of paid vacation
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