Customer Service, Norwegian – Fashion Website

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Job Squad

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Job Squad is an online platform that connects candidates with job opportunities across various locations and industries. They offer services in multiple languages and cater to a global audience with a special focus on customer support and business development roles. With a strong presence in numerous countries, they provide both remote and in-office job options. Job Squad’s website also emphasizes user experience, employing cookies for enhanced analytics and marketing purposes.

📋 Description

• Provide the highest level of support to customers via phone and email on a range of issues • Give accurate, valid, and complete information using proper procedures • Build meaningful customer relationships by answering questions courteously, kindly, and professionally • Meet and exceed customer service quality goals, compliance regulations, and productivity targets • Create a customer experience that customers value • Follow management direction and provide feedback • Answer customer questions and address customer concerns via phone, email, and chat after training • Manage diverse daily customer-service tasks and solve customer cases

🎯 Requirements

• Speak and write Norwegian at a native level • Fluent English at B2 level • Customer support experience is a plus but not required • Basic computer handling skills • Excellent multitasking skills • Desire to learn and advance • Curiosity and problem-solving ability • Excellent analytical and problem-solving skills • Strong attention to detail • Strong communication skills • Excellent phone conversation skills • Attentive listening skills • Superior writing skills • Good interpersonal relationship-building skills

🏖️ Benefits

• 2 extra salaries per year (total of 14 salaries) • Performance bonuses • Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer) • Relocation package (flight, airport pickup, and hotel for 2 weeks) • Private health package • Real estate agent on our account to help you find an apartment • Assistance in opening a Greek bank account and help with all paperwork • Comprehensive training in product knowledge, customer service, and technology during the first four weeks