Customer Service Representative, Dutch

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🔥 0 minutes ago

🗣️🇳🇱 Dutch Required

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wibitcs

1 - 10 employees

Founded 2020

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

wibitcs is a recruitment and consulting agency (Wibit Consulting & Services) specializing in IT and technology talent placement and global staffing solutions. Founded in 2020, it operates with a network of freelance recruiters and international partners to source candidates for employers across multiple locations, supporting remote, hybrid, and on-site roles. The company emphasizes collaboration, candidate experience, and workforce engagement via its careers portal and recruiting services.

📋 Description

• Handle all incoming contacts from accommodation rental managers/owners • Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication • Continuously develop knowledge to answer customer queries and resolve potential issues • Act as a key focal point for leading accommodation partners regarding room modifications, rates, availability, and extranet tooling usage • Use adequate tools, processes, and methods to ensure accurate, valid, and complete information • Deliver excellent client service and a positive experience for partners

🎯 Requirements

• Native/fluent Dutch, oral and written • Fluent English at B2 minimum, oral and written • Ability to identify, apply, and explain product/service expertise clearly • Ability to cover morning, weekend, and afternoon shifts on rotation • Tech savvy with full proficiency in Microsoft Office products • Based in Greece with a stable internet connection • Available for shift rotation Monday–Sunday, 08:00–22:00, with two days off per week

🏖️ Benefits

• Excellent remuneration package based on experience, skills & performance • Dynamic and creative team with a positive, friendly atmosphere • 25 days' annual leave per year • Meal allowance • Performance bonus • Guidance and tools to reach your full potential • And many more!

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