Italian Customer Support – Automotive Industry

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Provide high-quality customer support to Italian-speaking customers via phone, email and chat • Assist customers with inquiries related to products, services and after-sales support • Identify customer needs and provide accurate, timely and professional solutions • Maintain detailed and accurate records of customer interactions • Collaborate with internal departments to ensure efficient issue resolution • Deliver an outstanding customer experience while meeting quality and performance standards

🎯 Requirements

• Native or fluent Italian (C1/C2) • Good level of English (B2 or higher) • Strong communication and problem-solving skills • Customer-oriented mindset with empathy and professionalism • Good computer skills and ability to multitask • Previous customer service experience is considered an advantage but is not required • Availability to support night shifts

🏖️ Benefits

• 100% remote position – work from anywhere in Greece • Company-provided equipment delivered directly to your home • A stable compensation package with monthly performance bonus • Paid training from day one • Career development opportunities within an international organization • Supportive and multicultural working environment • Full-time employment with flexible working hours