exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
Customer Service Representative – German, French
Job not on LinkedIn
🕒 June 3
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
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exciting AG
201 - 500 employees
Founded 2007
📡 Telecommunications
🎲 Gambling
BPO • Telecommunications • Gambling
exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.
📋 Description
• Responsible handling of customer inquiries by phone and in writing • Careful documentation of conversation outcomes • Providing competent and friendly customer advice • Working independently within a motivated international team
🎯 Requirements
• Enjoy interacting by phone and providing customer support • Flexible availability, reliable, and ready to take initiative • Strong communicator with very good written and spoken German and French. Both languages are mandatory. English skills are an advantage
🏖️ Benefits
• Professional onboarding as well as regular training and workshops • Long-term, exciting career and development opportunities within a flat hierarchy • Flexible working time models — full-time and part-time options for an excellent work–life balance • Home office / remote work • Private health insurance
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