Kundenservice Mitarbeiter – Deutsch, Französisch

Job not on LinkedIn

🕒 May 20

🗣️🇩🇪 German Required

🗣️🇫🇷 French Required

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Logo of exciting AG

exciting AG

201 - 500 employees

Founded 2007

📡 Telecommunications

🎲 Gambling

BPO • Telecommunications • Gambling

exciting AG is a dynamic service provider offering a comprehensive range of customer service and support solutions across multiple communication channels such as email, social media, chat, inbound and outbound telephony. The company specializes in business process outsourcing (BPO), handling tasks like payroll, accounting, and multilingual communications to enhance client efficiency and focus on core areas. With operations running 24/7 and support available in various European languages, exciting AG serves a broad clientele from different industries. Their innovative use of technology, including virtual reality for online casinos, exemplifies their commitment to enhancing customer experiences and efficiency. Additionally, they provide financial and personnel management services tailored to client needs, demonstrating flexibility and a commitment to optimizing business processes.

📋 Description

• Verantwortungsbewusste Bearbeitung von telefonischen und schriftlichen Kundenanfragen • Sorgfältige Dokumentation der Gesprächsergebnisse • Kompetente und freundliche Kundenberatung • Eigenverantwortliches Arbeiten in einem motivierten internationalen Team

🎯 Requirements

• Du hast Spaß am Telefonieren und an der Kundenbetreuung • Du bist zeitlich flexibel, zuverlässig und zeigst Einsatzbereitschaft • Du bist eine kommunikationsstarke Persönlichkeit mit sehr guten Deutsch- und Französischkenntnissen in Wort und Schrift • Englischkenntnisse sind von Vorteil

🏖️ Benefits

• Flexible Arbeitszeitmodelle in Vollzeit und Teilzeit, für eine ausgezeichnete Work-Life-Balance • Homeoffice Möglichkeit • Private Gesundheitsversicherung • 22 Tage bezahlter Urlaub • Professionelle Einarbeitung sowie regelmäßige Trainings und Workshops • Langfristig spannende Karriere- und Entwicklungsmöglichkeiten in einer flachen Hierarchie

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