Client Value Partner

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Exelab

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Exelab is a technology company that specializes in integrating and optimizing business processes through advanced CRM solutions, focusing primarily on HubSpot. They offer a comprehensive suite of services including CRM integration, business process automation, data management, and user experience enhancement. Exelab is dedicated to improving customer engagement and sales enablement by leveraging digital interfaces and automation. They also provide insights into customer experience and loyalty, supported by innovations in artificial intelligence. Exelab serves enterprises seeking to enhance their marketing, operations, and technology management, aiming to transform client interactions into tangible results.

📋 Description

• Own the client relationship and the value created for a portfolio of clients • Stay close to clients’ businesses and be present at important moments, including in person • Run discovery to identify clients’ real problems and opportunities • Analyze client needs and perform functional solution design • Partner with Solution Architects on technical depth and feasibility • Own solutions sufficiently to make them real and gain client buy-in • Grow accounts by identifying opportunities and expanding Exelab’s value • Build trust and maintain credibility with senior stakeholders • Challenge assumptions, reframe problems, and guide clients toward valuable solutions

🎯 Requirements

• Experienced, credible operator with real standing • Track record of growing clients, with measurable results and numbers • Ability to build trust naturally and be taken seriously by senior stakeholders • Sharp, quick, empathetic, and comfortable working with people • Ability to conduct discovery and surface clients’ real problems • Ability to carry opportunities through analysis and functional solution design • Fast understanding of clients’ business models • Sufficient technology understanding to shape solutions with architects • Practical focus on trust and value rather than contract closing • Native or C2-level Italian • Based in Italy