Systems Administrator Dallas , Texas , United States | Managed Services | Full-time | Fully remote

Job not on LinkedIn

August 9

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Logo of Exigo Technology Services

Exigo Technology Services

Cybersecurity • SaaS • Enterprise

Exigo Technology Services is a complete technology solution provider founded in 1992 by industry leader Carlo MacDonald. The company offers a comprehensive range of IT services, including managed IT, professional services and consulting, voice & collaboration systems, cybersecurity, application development, and cloud platforms. Exigo is dedicated to providing highly scalable, agile, and cost-effective solutions tailored to meet the unique business demands of their global clientele. They emphasize 24/7 monitoring and fast response times to ensure maximum customer satisfaction and network security. With a strong focus on making advanced technology accessible and efficient for businesses, Exigo Technology Services continues to drive success and innovation across various industries.

📋 Description

• Must be able to support all aspects of network infrastructure and Microsoft platforms • Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills • Server configuration, support, troubleshooting, maintenance • Manage servers, including e-mail, print, and backup servers and their associated operating systems and software • Router / firewall configuration and support • General knowledge of Azure and/or AWS • Active Directory configuration, management, troubleshooting • Ability to conduct research into networking issues and products as required • Perform presales hardware and software recommendations • Research technical issues and resolutions online • Enter time and expense into customer management system on a timely basis • Close tickets and tasks assigned to you and enter resolution information • Mentor desktop and field technicians • Assist in defining technology best practices for our company and customers • Perform remote and some onsite support to our customers

🎯 Requirements

• College or 5+ years experience • 2-5 years experience in network/seerver support services, certifications a plus • Hands-on hardware troubleshooting experience • Strong written and oral communication skills • Strong interpersonal skills • Highly self motivated and directed • Keen attention to detail • Ability to effectively prioritize and execute tasks • Strong customer service orientation • Experience working in a team-oriented, collaborative environment • Knowledge of LAN / WAN design topology implementation • Proficient with Cloud, SANS, NAS storage devices • Experience with VPN, IPSEC, Certificate and other security services • Knowledge in cloud and on premise Infrastructure

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