Lead Assistant Manager

🕒 April 3

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Create, edit, and maintain clear, concise, and user-focused technical documentation. • Centralize documentation within platforms such as Power Apps, Git, or similar tools to ensure consistency and accessibility. • Structure and optimize content for easy ingestion by AI tools (e.g., Copilot) and knowledge systems. • Collaborate with product, engineering, and operations teams to capture accurate technical details. • Design documentation that enables self-service for customers, improving usability and reducing dependency on support teams. • Ensure documentation promotes data democratization and builds user confidence in outputs and results. • Establish documentation standards, templates, and governance processes. • Continuously review and enhance content based on user feedback and analytics.

🎯 Requirements

• 5–7 years of experience in technical writing, preferably in software or data-driven environments. • Strong experience in centralizing documentation using tools like Power Apps, Git, or similar repositories. • Ability to structure content for AI ingestion and optimization (e.g., Copilot readiness). • Expertise in creating user-centric documentation with a focus on clarity and usability. • Understanding data concepts and experience supporting data democratization initiatives. • Tools: Confluence / Git / Power Apps / SharePoint • Experience documenting data lineage, data dictionaries, business glossaries • Excellent written and verbal communication skills.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options