EXL
10,000+ employees
đ° $2M Venture Round on 2015-01
Choosing a digital partner is about more than capabilities â itâs about collaboration and character.
Senior Executive
đ June 15
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EXL
10,000+ employees
đ° $2M Venture Round on 2015-01
Choosing a digital partner is about more than capabilities â itâs about collaboration and character.
đ Description
âą Lead, Train, and Mentor Staff: Guide and support staff members to ensure high levels of engagement and productivity. âą Monitor Client Service: Ensure excellent client service is consistently provided. Address escalated client issues promptly and resolve them in a timely manner to maintain client satisfaction.
đŻ Requirements
âą Bachelor Degree / Postgraduate Degree 3 - 7 Years âą 3 - 7 Years of experience in healthcare claims âą Must be able to lead and mentor staff effectively âą Strong client service skills and ability to resolve client issues âą Excellent communication skills and ability to monitor client service levels
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