Senior Software Engineer, Customer Service

🕒 January 8

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Exoticca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

Travel

Exoticca is an online travel company that specializes in offering affordable and extraordinary travel itineraries to exotic destinations around the world. They offer a wide range of guided tours and travel packages to Africa, America, Asia, Europe, and Oceania, with options for various travel styles and interests, including culture, nature, adventure, and luxury. Exoticca aims to provide unique travel experiences with competitive pricing, innovative technology, and strong partnerships with local providers. Their services include planning and booking travel details, offering flexible cancellation policies, and providing 24/7 customer support through their app. Exoticca is committed to customer satisfaction, ensuring travelers have a memorable and seamless experience.

📋 Description

• Solve complex customer and operational problems using end-to-end engineering thinking. • Design, build, and iterate on systems spanning backend, frontend and AI components. • Proactively refine tasks, suggest better solutions, and challenge assumptions when needed. • Collaborate with Product, Data, and Customer Service teams to deliver measurable outcomes. • Use AI tools daily to accelerate development, improve quality, and explore better solutions. • Maintain high standards of code quality, reliability, and scalability while moving fast

🎯 Requirements

• Strong problem-solving mindset — you enjoy ambiguous problems and figuring out the best path forward. • Highly effective use of AI in daily work (coding, debugging, designing, analyzing, automating). • Product-oriented thinking: you care about why you’re building something, not just how. • Comfort working across multiple technologies and learning new ones as needed. • Solid knowledge of RESTful API design, development, and integration best practices. • Experience working with event-driven architectures (EDA) and message-based communication between services. • Familiarity with Domain-Driven Design (DDD) and clean architecture principles. • Working knowledge of CI/CD pipelines and version control best practices using Git (GitHub Actions or similar). • Strong emphasis on testing (unit, integration) and commitment to code quality, scalability, and maintainability. • Familiarity with observability practices — including logging, monitoring, and tracing — to ensure visibility and reliability across distributed services. • Excellent collaboration and communication skills to work effectively within cross-functional teams.

🏖️ Benefits

• Competitive compensation package, in line with job responsibilities and experience. • Flexible compensation on transportation and food with Cobee also in our private health insurance. • Flexible working schedule, just make sure you meet your monthly goals! • 100% Remote working within Spain. • Permanent contract from the start. • Travel with Exoticca at reduced prices !!! • Referral bonus, if you bring people as talented as you can earn a very nice bonus! • And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization where teamwork, drive, commitment, resilience and being customer-centric are the core values.