Expedock
51 - 200 employees
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
Customer Success Manager
Job not on LinkedIn
🕒 April 2
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Expedock
51 - 200 employees
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
📋 Description
• Cultivate and sustain strong relationships with all clients • Supervise billing processes in collaboration with our Finance team • Conduct Quarterly Business Reviews with clients to uphold KPI achievement • Identify opportunities for upselling and collaborate with Account Executives to boost ACV • Liaise with the product team to relay optimization suggestions and feedback from the operations team
🎯 Requirements
• A minimum of 1-2 years of experience in account management • Proven background in operations, demonstrating skills in process improvement and system optimization • Exceptionally quick learner, adept at understanding and solving complex operational problems efficiently and effectively • A dynamic and proactive self-starter who possesses a strategic mindset and passion for operational excellence
🏖️ Benefits
• Competitive compensation package aligned with your skills and experience • Work remotely and flexibly, benefiting from the work-life balance that our global team values • Learn from and be mentored by the best startup talents from around the world
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