Transportation Operations Specialist – LTL, FTL, Ground Expedite

Job not on LinkedIn

🔥 9 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Expedock

Expedock

51 - 200 employees

📦 Logistics

🤖 Artificial Intelligence

🚗 Transport

Logistics • Artificial Intelligence • Transport

Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. The company is on a mission to build a powerful data infrastructure that drives unprecedented efficiency and profitability across the industry. Expedock focuses on automating the manual processing and inputting of data for freight forwarding and logistics, achieving 99. 99% accuracy. With a team of experts in artificial intelligence and logistics, Expedock aims to transform the future of supply chain and logistics.

📋 Description

• Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for FTL and LTL shipments • Troubleshoot technical issues and initiate ELD and TMS connection requests • Access customer TMS portals to post shipment updates • Respond to customer and carrier inquiries via phone and email • Ensure timely and accurate delivery of cargo to key customers • Verify shipment documentation, including bills of lading and supporting materials • Oversee collection and delivery activities on behalf of key clients • Schedule and trace shipments from pickup to delivery • Maintain accurate domestic transportation records • Coordinate and monitor Domestic Ground Expedite shipments • Proactively communicate with carriers and dispatchers to ensure timely pickups and deliveries • Process transportation documentation in compliance with requirements • Fulfill other responsibilities assigned by management

🎯 Requirements

• 2–3 years of industry-related experience in logistics, transportation, or freight forwarding • Hands-on experience with Domestic LTL, Truckload (FTL), and Ground Expedite required • Strong customer service skills and professional, efficient communication abilities • Working knowledge of freight forwarding procedures, regulations, and departments • Proficiency in desktop and web applications, including Transportation Management Systems (TMS) and Microsoft Office Suite (Excel, Outlook) • Experience with CargoWise, SAP, or Turvo is a plus • Excellent attention to detail, time management, and problem-solving skills • Ability to work independently, exercise sound judgment, and manage multiple shipments with minimal supervision • Experience with Domestic Air Freight is a plus • Ability to work the night shift, 9 PM–6 AM PHT, Sunday–Thursday or Monday–Friday

🏖️ Benefits

• HMO & Leave Credits: healthcare benefits and accrued leave credits after the third month of engagement • Fully remote work-from-home arrangement • Supportive remote environment with a collaborative team • Structured onboarding and client-specific training • Opportunity to become a subject matter expert in assigned workflows

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