Client Care – Expert Billing Analyst

Job not on LinkedIn

November 14

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Logo of Experian

Experian

Artificial Intelligence • B2B • SaaS

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Interpret client contracts to define billing terms, pricing structures, and service commitments • Validate service orders and billing configurations to ensure agreement on contractual agreements • Prepare monthly billing files with accurate data inputs for centralized processing • Manage billing inquiries and escalations through case management systems like Salesforce • Review invoices to confirm all billable items are correctly captured and coded • Collaborate across teams and support process improvements to enhance billing accuracy and compliance • Support external or internal audits of billing and revenue transactions • Identify contract and order characteristics that influence revenue recognition

🎯 Requirements

• 8+ years of experience in billing operations, contract analysis, or financial operations • Expertise in SaaS, recurring revenue models, or services-based billing environments • Proficiency in Microsoft Excel (advanced formulas, data prep, file validation) • Experience interpreting legal and financial documents related to pricing and billing • Advanced English level, with the ability to explain complex billing issues to all partners • Familiarity with systems like Salesforce (case management) and Oracle E-Business Suite (ERP) • Experience supporting audits and revenue compliance activities • Working knowledge of revenue recognition principles

🏖️ Benefits

• Medical, life and dental insurance • Asociacion Solidarista • International Share Save Plan • Flex Work/Work from home • Paid time off • Annual Performance Bonus • Education Reimbursement • Family Bonding • Bereavement Leave • Referral Program • more

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