Lead Software Engineer – Intelligent Virtual Agent

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November 13

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Experian

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Artificial Intelligence • B2B • SaaS

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

10001 employees

Founded 1996

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Design, develop, and maintain scalable and maintainable software systems using Groovy, Python, and Java • Collaborate with product managers and internal customers to define new solutions to increase containment, consumer satisfaction and implement new features for Intelligent Virtual Assistant (IVA) applications • Conduct code reviews and ensure adherence to best practices for software development, including testing and documentation • Provide technical guidance and mentorship to junior developers, promoting a collaborative team environment • Oversee and optimize the performance of IVA applications, ensuring performance and responsiveness • Implement and maintain CI/CD pipelines to automate the build, test, and deployment processes • Troubleshoot and resolve complex technical issues, ensuring the stability and reliability of the software • Create comprehensive technical documentation for developed features, configurations, and systems.

🎯 Requirements

• 3 to 5 years of relevant product or engineering experience • Proficiency in Groovy and Python • Experience in Java • In-depth understanding of AWS technologies such as DynamoDB and Lambda • Experience with tools like Git, Insomnia, VS Code, and Co-Polit • Lead and inspire a team, promoting a collaborative work environment • Participation in an on-call rotation is required • Familiarity with CI/CD pipelines and tools such as Jenkins or GitLab CI • Understanding of microservices architecture and RESTful API design • Knowledge of security best practices and tools for secure software development.

🏖️ Benefits

• Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote, hybrid or in-office • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays