Expivia Interaction Marketing Group Inc.
B2B • Customer Service • SaaS
Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.
Customer Service
Job not on LinkedIn
May 27
Expivia Interaction Marketing Group Inc.
B2B • Customer Service • SaaS
Expivia Interaction Marketing Group Inc. is a leading provider of AI-powered customer experience solutions through its contact center services. Based in the USA, they specialize in outsourcing customer engagement, offering both inbound and outbound marketing services. With a focus on high-end customer service and advanced technological integrations, Expivia is committed to enhancing customer satisfaction and operational efficiency for businesses of all sizes.
📋 Description
• Communicate with current clients of Financial advisers (through Outbound Calling and Email) • Inquire about their level of interest in engaging with the Financial Advisers through a series of scripted qualifying questions. • Touch base and follow up with all Current Clients • Schedule reviews of the client's present accounts • Manage the schedules/appointments of all assigned Financial Advisers • Most of the people contacted have a long and warm relationship with their Financial Advisor and are awaiting the call. • Please note that this role does not involve cold calling or sales; it is an inbound customer service position only.
🎯 Requirements
• Previous experience in sales, customer service, or other related fields a PLUS • High School Diploma or GED Equivalent • Must pass Criminal Background Check • Microsoft Office (Word, Excel) • Ability to build rapport with customers • Strong communication skills and professionalism • Detail Oriented • Ability to multitask and manage time effectively • Provide a consistent positive attitude & effort • Have a warm and engaging disposition.
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