Express Group
201 - 500 employees
🚗 Transport
🤝 B2B
Transport • B2B • Logistics
Express Group is a comprehensive service provider within the US Transportation industry, operating a diverse fleet that has grown to include Dry Vans and Smart Reefers. The company combines its trucking services with Business Process Outsourcing, offering logistics and staffing support to both small owner-operators and large trucking companies. With a focus on efficiency and cost-effective solutions, Express Group leverages its extensive experience to streamline operations and enhance service delivery across various transportation needs.
Client Support Representative, Bilingual
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Express Group
201 - 500 employees
🚗 Transport
🤝 B2B
Transport • B2B • Logistics
Express Group is a comprehensive service provider within the US Transportation industry, operating a diverse fleet that has grown to include Dry Vans and Smart Reefers. The company combines its trucking services with Business Process Outsourcing, offering logistics and staffing support to both small owner-operators and large trucking companies. With a focus on efficiency and cost-effective solutions, Express Group leverages its extensive experience to streamline operations and enhance service delivery across various transportation needs.
📋 Description
• Providing order-level analysis and accurate responses to client and/or candidate inquiries. • Engaging and building relationships with clients and applicants. • Understanding the necessity and value of accuracy and attention to detail. • Adhering to customer service support levels and standards in all interactions. • Partnering cross-functionally to troubleshoot root causes of delays, errors, and system challenges. • Demonstrating a comprehensive understanding of the client's products and services.
🎯 Requirements
• Fluent in Spanish & English. • 5 successful passes or more at CSEC or equivalent. • Qualification in Customer service will be an asset. • 1-2 years of experience in a similar role.
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