Senior ServiceNow Analyst

Job not on LinkedIn

🕒 January 2

🏢🏡 Blumenau – Hybrid

⏰ Full Time

🟠 Senior

🔧 ServiceNow

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of EY

EY

WebsiteLinkedIn

10,000+ employees

Founded 1989

💸 Finance

Finance • Consulting • Technology

EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.

📋 Description

• Manage tickets, resolving issues in the ServiceNow system; • Perform system maintenance, implementing improvements and optimizations; • Gather requirements from requesting departments and create/maintain the service catalog structure; • Automate processes and workflows based on business needs; • Conduct quality assurance testing; • Prepare training materials for users and deliver platform-specific training sessions for deliverables; • Collaborate with cross-functional teams to promote integration and operational efficiency.

🎯 Requirements

• Bachelor's degree in Computer Science and/or Systems Analysis and Development • Intermediate/Advanced English proficiency • Knowledge of the ServiceNow platform • Experience with programming and scripting languages such as Angular, JavaScript, and Java • Experience with quality testing and preparing training materials is a plus.

🏖️ Benefits

• Food allowance (Vale Alimentação) • Meal voucher (Vale Refeição) • Transportation allowance (Vale Transporte) • Health insurance • Dental care • Corporate University • Gympass • Profit-sharing (PLR) • and much more.

Apply Now