EY
Finance • Consulting • Technology
EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.
Senior Support Analyst – Power Platforms
October 24
🗣️🇧🇷🇵🇹 Portuguese Required
EY
Finance • Consulting • Technology
EY is a global professional services firm, widely recognized for providing audit, tax, consulting, and advisory services. It focuses on helping its clients solve complex problems and transform their businesses using data and technology. EY is committed to building a better working world by enhancing trust in financial markets and economies globally. Its services include corporate finance advisory, transaction strategy, technology consulting, and more, catering to sectors such as health, energy, finance, government, and more. EY also emphasizes sustainability and innovation in its solutions.
📋 Description
• Systems Monitoring: Continuously monitor clients' systems and technologies to ensure efficient operation and early detection of issues • Incident Management: Lead the response to critical incidents, coordinating the team to resolve problems quickly and minimize client impact • Data Analysis: Perform performance analyses and incident reporting, identifying trends and areas for improvement • Training and Mentoring: Coach and train junior team members, sharing knowledge and best practices • Process Documentation, Planning and Continuous Improvement; Client Relationship Management; Risk Assessment, among other activities.
🎯 Requirements
• Bachelor's degree or higher in Technology or a related field • Strong knowledge of Power Platform (Power Automate and Power Apps), Python, Java, and SQL Server databases • Proven experience providing support and maintenance for Power Platform • Required: PL-900 certification • Preferred: PL-300 and ITIL certifications • Availability for afternoon/evening hours and work on a rotating shift schedule (including Saturdays, Sundays and biweekly shifts)
🏖️ Benefits
• Competitive compensation and benefits package within the sector • Professional development supported by an extensive training program • EY Badges program — a unique and innovative program for development, learning and recognition • A work environment that offers the flexibility needed to meet professional and personal objectives
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