Senior Director, Product Management

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🕒 January 30

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EZCORP

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5001 - 10000 employees

Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

📋 Description

• Lead strategic product initiatives and drive product excellence across the Digital Product organization • Provide deep product leadership for customer-facing products and platforms • Build product management capabilities, establish best practices, and mentor product teams • Serve as a key strategic partner to executive leadership, translating business strategy into product vision and roadmaps • Define and own multi-year product strategy aligned with EZCORP’s business and operating objectives • Drive improvements in customer satisfaction, digital adoption, and revenue performance • Champion a customer-centric approach grounded in measurable business outcomes • Establish consistent product management standards, governance, and accountability • Collaborate with Operations, IT, and Design teams to deliver high-quality products on schedule and on budget

🎯 Requirements

• 15+ years of experience in Product Management, Product Strategy, or Platform Leadership roles • 8-10+ years in senior leadership positions (Director / Senior Director or equivalent) • Demonstrated experience delivering complex products in regulated industries, preferably financial services, lending, payments, or retail finance • Proven ability to scale and modernize large, mission-critical platforms • Strong cross-functional leadership experience with Engineering, Compliance, Risk, Operations, and Finance • Track record of driving execution predictability and measurable business outcomes • Exceptional communication and decision-making skills at the executive level • Experience with AI-assisted prototyping (Claude Code, Cursor, Figma AI) • Bachelor's degree in Business, Computer Science, Engineering, Design, or related field required • MBA or Master's degree strongly preferred

🏖️ Benefits

• Competitive compensation and benefits • Ground Floor opportunity with EZCORP • Purpose-driven mentality • Access to development and career paths • Generous bonus potential from day one