Product Owner

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🔥 4 minutes ago

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FSI

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Compliance

Healthcare Insurance • SaaS • Compliance

FSI is a company that provides solutions, tools, and support for maintenance operations, with a focus on healthcare maintenance management. FSI offers a cloud-based CMMS/EAM platform designed specifically for healthcare facilities, enabling hospitals to optimize their Facilities and Healthcare Technology Management (HTM) operations. Their products include compliance support, space management, virtual reality tools, and comprehensive reporting and analytics features. FSI serves various sectors including healthcare, education, manufacturing, and government, helping them streamline operations and maintain compliance. They integrate their solutions across third-party platforms to ensure accurate and reliable data management.

📋 Description

• Works together with Product Managers to ensure backlog priorities reflect the broader product strategy, market needs, and customer feedback. • Collaborates with the Product Manager to balance new feature development, technical debt, and customer-driven enhancements within each release. • Provides Product Managers with ongoing visibility into team capacity, sprint progress, and emerging issues that may impact the roadmap. • Be a missionary for our customers’ needs and challenges. • Define the most impactful customer needs by developing relationships across a number of internal and external stakeholders. • Develop and implement a prioritization framework to ensure we are building and shipping the most meaningful product. • Produce product documentation and ensure the development organization has clear objectives. • Review incoming support tickets and define bug resolution steps, working with engineering teams to prioritize and deliver key functionality to clients. • Use an effective combination of research, data, and product intuition to make timely decisions. • Champion the integration of AI-driven design principles across the product suite, ensuring AI focused workflows are presented through intuitive, accessible user interfaces. • Participate in user research and usability testing to validate that features improve task efficiency without introducing user confusion or over-reliance. • Ensure product features and data handling practices adhere to relevant healthcare compliance frameworks, including HIPAA, SOC 2, and applicable state regulations, working closely with Legal, Security, and Engineering. • Support the development of self-serve onboarding flows, in-app guidance, and product-led growth (PLG) mechanisms that reduce time-to-value and lower implementation overhead for enterprise customers.

🎯 Requirements

• 2+ years of relevant experience in a product or business analytics role. • Product management/ownership experience in scaling B2B SaaS organizations. • Strong background in data-informed decision-making. • Ability to narrate analytical results to teammates and executives in a useful, concise, and actionable way. • A natural, deep curiosity that drives investigation and deep analysis, and excitement to engage with end users and deeply understand customer needs. • Entrepreneurial — flexibility when a process has not been established and ownership to build process when appropriate. • Successful record of setting and meeting timelines and goals. • Practical solution mindset. • Ability to interface with all types of stakeholders and partner with every single department.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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