Faithful Financial
1 - 10 employees
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
Faithful Financial is a provider of expert call center and customer experience solutions, offering agent portal access and staffed support to help businesses manage inbound and outbound customer communications. The company emphasizes enhancing overall customer experience through a dedicated support team, and maintains a physical office with business hours and contact channels for clients.
Customer Support Specialist 2
Job not on LinkedIn
🕒 March 11
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Faithful Financial
1 - 10 employees
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
Faithful Financial is a provider of expert call center and customer experience solutions, offering agent portal access and staffed support to help businesses manage inbound and outbound customer communications. The company emphasizes enhancing overall customer experience through a dedicated support team, and maintains a physical office with business hours and contact channels for clients.
📋 Description
• We are hiring Remote Customer Service Representatives to support customers across various client accounts. • Handle inbound and outbound customer service calls • Provide clear, helpful, and professional assistance • Enter customer data accurately into our database • Follow up with customers to ensure satisfaction • Meet performance targets for advancement opportunities
🎯 Requirements
• High school diploma or equivalent • Excellent verbal communication skills • Reliable internet connection and quiet work environment • Proficiency with Microsoft Office and general computer use • Flexible schedule availability, including evenings/weekends • Technology Requirements (MANDATORY to begin work): • Windows 11 desktop or laptop • Minimum 16 GB RAM • No Chromebooks or Apple devices • Dual monitors recommended (not required at application) • USB noise-canceling headset (not required at application) • Hardwired internet connection (not required at application)
🏖️ Benefits
• Fully remote position – work from home office • Starting pay of $12–$15/hour • Flexible self-scheduling • Advancement opportunities based on performance • Supportive team environment
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