Senior Payment Analyst

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🕒 June 24

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fanvue

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

👥 B2C

🛍️ eCommerce

🌍 Social Impact

B2C • eCommerce • Social Impact

fanvue is a subscription social platform that empowers creators to share, earn, and connect with their fans. It combines AI features, such as messaging and analytics, to enhance the user experience while offering a paywall for exclusive content. The platform caters to a diverse range of creators, including influencers, artists, and athletes, allowing them to monetize their work and build communities with their followers.

📋 Description

• Diagnose and recover declined transactions by analysing decline codes, retry logic, and timing across acquirers • Build and optimise intelligent routing rules based on card type, user behaviour, spend value, and platform activity • Map per-transaction COGS across every processor, gateway, FX fee, scheme fee, refund, and chargeback, then reduce it • Own daily reconciliation alongside Finance, identifying and closing gaps across multiple acquirer data formats • Diagnose MIT/renewal auth failures and systematically improve renewal success rates • Identify friction and drop-off in the payment journey and flag findings to Product and Engineering • Build and maintain a live payments KPI dashboard covering auth rates, decline breakdowns, cost per transaction, chargeback ratios, and retry uplift

🎯 Requirements

• Deep experience in high-risk payments (multi-acquirer setups) • SQL-proficient and self-sufficient • Comfortable working with messy, inconsistent data from multiple acquirers • Able to form a hypothesis, run an experiment, read the outcome, and adjust • A communicator who can take complex data findings and share clear recommendations • Self-starting on a clean sheet, able to build structure and cadence

🏖️ Benefits

• Competitive salary • Ownership from day one • Fast-moving team with real autonomy • Direct line of sight to outcomes and visible impact • AI-native working environment • Access to gyms, studios, wellbeing partners, and premium wellbeing apps • Recognised in the Sunday Times Best Places to Work, two years running • Winner of an International Business award for fastest-growing company