Learning Experience Coordinator

🕒 October 15

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Farmers Insurance

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Farmers Insurance is a U. S. -based insurance group that provides personal and commercial property & casualty insurance, life insurance, and financial services through a network of independently operated agencies. The company offers programs to build, buy, or work for agencies—providing training, coaching, and business support—and distributes products through multiple affiliated insurers and financial services entities across states.

📋 Description

• Coordinate day-to-day logistics and administrative activities for learning, training, leadership development, credentialing, and special learning programs • Manage complex training calendars, cohort schedules, facilitator availability, learner registrations, workshops, and leadership development events • Coordinate multiple programs and activities simultaneously, keeping timelines, schedules, and deliverables on track • Serve as the central point of contact for learners, facilitators, business partners, vendors, and other stakeholders • Manage learner communications, including invitations, confirmations, reminders, schedule updates, and program information • Coordinate facilitator schedules, session logistics, meeting arrangements, training materials, and delivery requirements • Support learner enrollment, registration, attendance tracking, completion records, and program administration • Maintain accurate learning program records, calendars, documentation, and participant information • Prepare and distribute learning materials, communications, agendas, and program resources • Monitor program timelines and follow up on outstanding actions • Coordinate meetings and events, including scheduling, logistics, participant communications, and follow-up • Partner with learning, leadership development, training, and business teams to coordinate solutions • Support vendor coordination and administrative activities related to external learning providers and facilitators • Use learning management systems, scheduling tools, Microsoft Office, and other administrative platforms • Conduct quality and accuracy checks on schedules, learner records, communications, and program materials • Identify scheduling conflicts, operational issues, or missing information and coordinate solutions • Maintain organized documentation and records according to organizational policies and program requirements • Support reporting and tracking of participation, attendance, completion, and other operational metrics • Contribute to process improvements that improve efficiency and the learner experience • Handle program administration and learner information in accordance with policies, confidentiality requirements, and data privacy standards

🎯 Requirements

• Experience in program coordination, learning operations, training coordination, administrative coordination, project coordination, or a related field • Experience managing complex calendars and coordinating multiple concurrent programs or events • Strong organizational and scheduling skills, with excellent attention to detail and follow-through • Ability to manage competing priorities, deadlines, and high volumes of requests • Strong written and verbal communication skills • Advanced English required • Ability to communicate professionally with learners, facilitators, vendors, and business stakeholders • Experience supporting training, learning, leadership development, project management, or program operations preferred • Strong proficiency with scheduling, calendar management, and administrative systems • Experience working with Microsoft Office or similar productivity tools • Valid, local legal authorization to work in Mexico at the time of hire • Must comply with employment exclusivity and conflict-of-interest requirements

🏖️ Benefits

• Competitive salary opportunities • Performance-based bonuses • Comprehensive benefits • Ongoing training and development resources • Work–life balance support • Wellbeing support • Growth support

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