Learning Experience Designer

🕒 October 15

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Farmers Insurance

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Farmers Insurance is a U. S. -based insurance group that provides personal and commercial property & casualty insurance, life insurance, and financial services through a network of independently operated agencies. The company offers programs to build, buy, or work for agencies—providing training, coaching, and business support—and distributes products through multiple affiliated insurers and financial services entities across states.

📋 Description

• Conduct learning and performance needs analyses for new and existing programs • Design and develop end-to-end learning solutions aligned with business objectives and learner needs • Develop training curricula, certificate programs, instructor-led materials, virtual learning, e-learning, job aids, coaching resources, and performance support tools • Apply adult learning principles, instructional design methodologies, and innovative learning techniques • Create storyboards, learning journeys, course materials, interactive experiences, and digital learning content • Use Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI-powered video tools • Recommend appropriate learning formats, technologies, and delivery approaches • Research emerging learning technologies, instructional design practices, and industry trends • Partner with business leaders, school leads, subject matter experts, trainers, and stakeholders • Lead consultations and business meetings to identify learning opportunities and recommend solutions • Analyze learner outcomes and business results and recommend modifications • Support trainers and facilitators with materials, measurement approaches, facilitation resources, and evaluation activities • Evaluate complex learning solutions and improve future programs • Establish measurement approaches to track learner success, learning effectiveness, and business results • Collaborate with learning, performance, technology, and business teams to ensure scalable and sustainable solutions • Develop recommendations based on data, learner feedback, business performance, and evaluation findings • Stay current with instructional design, learning technology, adult learning, digital learning, and AI trends • Contribute to continuous improvement of learning design standards, processes, tools, and best practices

🎯 Requirements

• At least 3 years of professional experience, with at least 3 years in instructional design, learning experience design, educational content development, or a related field • Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred • Fluent English, with the ability to communicate effectively with international stakeholders • Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments • Strong knowledge of instructional design methodologies and adult learning principles • Experience conducting needs analysis and translating business requirements into learning solutions • Experience with storyboarding, course development, visual design, and learning content production • Experience with Articulate 360, particularly Rise and Storyline • Familiarity with LMS/LXP platforms and digital learning technologies • Experience with Adobe Creative Cloud or similar visual design tools • Ability to manage multiple projects and priorities while maintaining quality and deadlines • Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results • Comfortable working in a fast-paced, collaborative, and continuously evolving environment • Ability to work on multiple projects at the same time with coinciding deadlines • Strong interpersonal, communications, presentation, and problem-solving skills • Ability to use Microsoft Office products including Word and PowerPoint • Valid, local legal authorization to work in Mexico at the time of hire • Employees may not engage in parallel employment, professional activities, or paid work for other entities during employment

🏖️ Benefits

• Competitive salary opportunities • Performance-based bonuses • Comprehensive benefits • Ongoing training and development resources • Work–life balance support • Innovation and support culture • Remote work arrangement

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