Signing Agent

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🕒 May 26

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FCT

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Based in Oakville, Ontario, FCT has over 1,000 employees across the country. FCT provides industry-leading title insurance, default solutions and other real estate-related products and services to approximately 450 lenders, 43,000 legal professionals and 5,000 recovery professionals, as well as real estate agents, mortgage brokers and builders, nationwide.

📋 Description

• Reporting to the Manager, Operations, you will undertake the following: • Commissioners of Oaths Required for this role • Contact the borrower via telephone within the lender-designated timelines to arrange a signing meeting and clarify expectations prior to the scheduled meeting • Witness and certify the validity of signatures on all mortgage and legal documents and ensure that appropriate procedures are followed to meet lender requirements regarding the execution of the document package, including ID verification • Meet with borrowers, at their convenience, and return signed documentation to FCT as per defined procedures • Ensure a positive customer service experience, by handling customer queries efficiently and effectively

🎯 Requirements

• Commissioners of Oaths Required for this role • Contact the borrower via telephone within the lender-designated timelines to arrange a signing meeting and clarify expectations prior to the scheduled meeting • Witness and certify the validity of signatures on all mortgage and legal documents and ensure that appropriate procedures are followed to meet lender requirements regarding the execution of the document package, including ID verification • Meet with borrowers, at their convenience, and return signed documentation to FCT as per defined procedures • Ensure a positive customer service experience, by handling customer queries efficiently and effectively • Excellent communication, customer service skills and interpersonal skills • A quick learner with the ability to take initiative and be proactive • Very strong planning and organizational skills with attention to detail • Computer skills – Internet, email, MS Office (Outlook, Word, Adobe) • Experience in the lending or legal industry is preferred • Ability to manage confidential information • Reliable internet/email, printer and cell phone access • Access to a reliable vehicle • Flexibility to work on an on-call basis, available days, evenings and weekends • Attendance required at client residences to witness/commission documents

🏖️ Benefits

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program • Group retirement savings plan with company match • Paid holidays and generous paid time off • Hybrid work arrangements • Paid volunteer opportunities and charitable donation matching • Employee recognition programs that include referral incentives • Potential for performance-based incentives • The opportunity to participate in our stock purchase plan • And more!