Senior Forward Deployed Engineer

Job not on LinkedIn

🔥 6 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $160k - $200k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Federato

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛡️ Insurance

💰 $15M Series A on 2022-09

Artificial Intelligence • Insurance

Federato is an innovative company that provides an AI-driven platform designed to transform underwriting processes for insurance companies. Their platform, known as RiskOps, helps insurers achieve profitable underwriting growth by automating submission triage, offering real-time decision support, and consolidating multiple systems into a single, efficient workflow. Federato's solutions are tailored for carriers, MGAs (Managing General Agents), and mutual insurance companies, offering them improved visibility, efficiency, and the ability to prioritize high-value accounts. With features like seamless rating interfaces and efficient submission portals, Federato aids insurers in streamlining their operations and enhancing their underwriting capabilities using advanced technology.

📋 Description

• Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions. • Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints. • Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders. • Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings. • Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.). • Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs. • Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback. • This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.

🎯 Requirements

• B.S. in Computer Science or a related technical discipline, or equivalent experience • 6-8+ years of software engineering, systems engineering, or technical product/program management experience • Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions. • Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders. • Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing. • Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently. • Coding competency in SQL, JavaScript and Python.

🏖️ Benefits

• Total compensation package does include stock options, benefits and additional perks.