Engineering Manager – Performance & Reliability

🔥 1 hour ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 10%

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Feedzai

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

💳 Fintech

🔒 Cybersecurity

🤖 Artificial Intelligence

Fintech • Cybersecurity • Artificial Intelligence

Feedzai is a leading cloud platform that specializes in managing financial risk by combating fraud and financial crimes using advanced machine learning technology. The company analyzes trillions of dollars in transactions each year to protect major corporations from fraud and money laundering. With a diverse range of roles across the globe and a commitment to employee well-being and development, Feedzai fosters a culture of learning and innovation in the financial technology sector.

📋 Description

• Lead and mentor a team of highly skilled engineers • Own the reliability roadmap, including identifying, prioritizing, and executing technical debt work • Drive automation and reduce operational friction • Champion performance profiling, capacity planning, and latency optimization • Address system bottlenecks proactively • Build and improve incident response processes, postmortem practices, and on-call rotations • Use SLOs and SLIs to measure and improve system health • Partner with Product, Engineering, Security, and Customer Success on engineering best practices • Balance delivery speed with sustainability • Assess team capacity to ensure consistent delivery of platform commitments • Leverage team members according to seniority and strengths • Build platform capabilities, tooling, and operational standards for reliable software delivery

🎯 Requirements

• Experienced Engineering Manager • Hands-on experience building and operating distributed systems at scale • Experience diagnosing cascading failures, optimizing P99 latencies, and designing for fault tolerance and graceful degradation • Extensive experience managing software engineering teams in highly scalable, reliable, and operationally excellent environments • Experience driving hiring aligned with execution needs and future roadmap demands • Deep understanding of AWS, GCP, or Azure • Knowledge of Kubernetes, container ecosystems, and Infrastructure-as-Code practices • Strong background in performance-sensitive systems with strict SLAs and high availability requirements • Proven ability to grow talent through candid, continuous feedback aligned with career frameworks • Ability to remain technically engaged and accountable for architectural quality, security, and reliability decisions • Ability to work within a “you build it, you run it” culture

🏖️ Benefits

• Training, connections, and one-on-one time with your manager during the first 30 days • Virtual or onsite colleague shadowing depending on work location • Access to extensive company and team information during onboarding • Continuous learning opportunities • Open and collaborative work environment • Equal opportunity employment

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