Product Operations, Onboarding Specialist

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Fertil Comunicacao e Marketing Ltda.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

📣 Marketing

📱 Media

🤝 B2B

Marketing • Media • B2B

Fertil Comunicacao e Marketing Ltda. is a Brazilian communication and marketing agency that appears to provide digital marketing, communications, and web presence services. The example text suggests they manage hosted websites and implement security/anti-abuse checks (CAPTCHA-style verification) for site access, indicating they may also handle website administration or hosting-related configurations for clients. Their core focus is on marketing and communications delivered to business clients.

📋 Description

• Manage the onboarding of new products from setup through availability for sale. • Perform and oversee listings, configurations, publications, and updates on platforms, marketplaces, and company sales channels. • Monitor integrations between sales platforms, payment providers, affiliates, logistics, fulfillment, and other systems. • Conduct testing and validation of purchase and operational flows before and after launches. • Maintain relationships with suppliers, vendors, platforms, marketplaces, and strategic partners. • Oversee product production, including formulations, labels, packaging, timelines, and approvals. • Support Copywriting and Marketing with information about formulas, ingredients, benefits, and product differentiators. • Collaborate with Design and Creative teams on labels, mockups, banners, eBooks, and other required materials. • Oversee the creation, publication, and optimization of listings and other sales channels. • Manage schedules, documentation, approvals, and outstanding items related to launches. • Connect Onboarding with Back-end, Technology, Copywriting, Design, Marketing, Operations, and Logistics teams. • Identify bottlenecks, risks, and inconsistencies and track necessary corrections. • Create and optimize processes, workflows, and checklists to improve efficiency, reduce errors, and enable scalability. • Support the integration of new platforms, marketplaces, suppliers, and partners. • Monitor already-integrated products to ensure adjustments and continuity of operations.

🎯 Requirements

• Experience with e-commerce, DTC, Product Operations, Product Onboarding, Marketplace Operations, or related areas. • Experience with onboarding, launching, or operating physical products. • Knowledge of e-commerce platforms, marketplaces, and online sales channels. • Familiarity with payment methods, affiliates, logistics, fulfillment, and system integrations. • Experience managing relationships with suppliers and partners. • Ability to manage multiple projects and launches simultaneously. • Organized, detail-oriented, and able to manage deadlines. • Analytical, proactive, and problem-solving mindset. • Comfortable working in cross-functional environments. • Ability to document and structure processes and operational routines. • Proficiency in English for communication with international partners.

🏖️ Benefits

• Flexible working hours • Career development plan