Senior Technical Support Engineer – IO Controls

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Festo

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

Automation • Manufacturing • Engineering

Festo is a leading provider of automation technology, celebrating over 100 years of innovation in the field. The company specializes in automation solutions for a variety of industries, including the semiconductor, mining, and life sciences sectors. Festo offers a range of products such as compact grippers, solenoid valves, and remote I/O systems, all designed to enhance automation processes across different applications. With a strong focus on electric automation, Festo is committed to delivering high-quality products and reliable service to its partners worldwide.

📋 Description

• Provide remote technical support to select, validate, troubleshoot, commission, and integrate Festo electric automation systems • Ensure delivery, quality, and customer satisfaction KPIs are consistently achieved • Actively participate in technical trainings and maintain strong documentation practices • Collaborate and maintain effective relationships across teams to share knowledge and experience • Support continuous improvement initiatives aimed at enhancing efficiency and effectiveness of support operations

🎯 Requirements

• B.E/M.E/M.Tech in Mechatronics or Electrical Engineering • 5+ years of industrial automation experience • Festo product knowledge is a plus • Strong PLC programming/troubleshooting skills across Mitsubishi, Omron, Siemens, and Rockwell • Experience in Profinet, EtherCAT, and Ethernet/IP protocols • Excellent English communication skills for multicultural environments • Proactive, self-learning, can-do mindset

🏖️ Benefits

• Competitive salary • Remote working options • Professional development programs