Head of Product Design

11 hours ago

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Fetch Rewards

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eCommerce • Retail • Marketing

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

501 - 1000 employees

Founded 2013

🛍️ eCommerce

🛒 Retail

💰 Debt Financing on 2022-04

📋 Description

• Lead and inspire Fetch’s growing design organization across consumer and enterprise teams • Grow and increase the impact of UX research, growing confidence in product and design decisions • Define and evolve the long-term design vision and operating model across every surface from our consumer app to enterprise tools and future products • Foster a culture that balances creative ambition, beauty, and usability with measurable impact to topline company goals • Partner with Product, Data, and Engineering to define user-centered strategies that drive growth, engagement, and delight • Align UX research with the data analytics org to deliver powerful qualitative and quantitative insights that drive action • Collaborate closely with Marketing, and Sales/GTM teams to ensure cohesive storytelling and consistent brand expression across all touchpoints • Champion design thinking and user-centered decision-making throughout the company • Shape design’s influence at the executive level, ensuring it plays a central role in Fetch’s product and business strategy • Develop and mentor emerging leaders, fostering a culture of inclusivity, curiosity, and excellence • Create an environment where designers feel empowered to experiment, innovate, and grow their craft • Scale and structure the design organization for long-term success, including hiring strategy, career development, and org design • Raise the bar for product design, interaction design, and research quality across the Fetch ecosystem • Ensure design systems and processes enable speed, scalability, and consistency across teams • Advocate for the user and the value of great design in every conversation, from feature reviews to executive planning • Deliver a world-class app experience, firmly positioning Fetch as best-in-class, regardless of industry comparable

🎯 Requirements

• 15+ years of experience in product design, with 7+ years in design leadership • Experience in consumer technology, ideally within high-frequency engagement categories like gaming, fitness, social, music, or learning • Experience integrating ads or monetization seamlessly into product experiences • Proven success designing for mass-market audiences with strong brand equity • A track record of building, mentoring, and scaling high-performing design teams • Deep understanding of design systems, UX strategy, and design research practices • Experience integrating AI tooling into workflows for impact; including research, asset design, prototyping, and analysis • A portfolio (yours and/or your team’s) that demonstrates exceptional visual polish and strategic clarity • Excellent communication skills and a collaborative spirit that bridges creative, technical, and business teams • Experience with the full Design/Research tooling stack

🏖️ Benefits

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.