Senior Salesforce Administrator

November 21

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Fetch Rewards

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eCommerce • Retail • Marketing

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

501 - 1000 employees

Founded 2013

🛍️ eCommerce

🛒 Retail

💰 Debt Financing on 2022-04

📋 Description

• Act as the primary administrator for Fetch’s Salesforce instance and Salesforce data. • Customize and administer our Salesforce org, focusing on standard and custom configuration. • Support cross-functional teams by gathering requirements and building solutions that enhance system efficiency. • Provide guidance on basic to intermediate Salesforce functionalities. • Work independently across cross-functional teams to demonstrate features, help solve problems, and automate processes. • Design custom objects, fields, reports, dashboards, and implement automation via flows. • Partner with leadership to ensure Salesforce aligns with business goals and reporting requirements. • Assist in translating team requirements into Salesforce configurations and user stories. • Ensure smooth integration between Salesforce and other platforms. • Manage cross-functional projects from start to finish. • Identify and execute on opportunities to enhance efficiency in Salesforce or our other third-party tools. • Manage third-party integrations with revenue operations tools.

🎯 Requirements

• Minimum 4 years as a Salesforce Administrator • Experience working on projects from requirements gathering to UAT. • Proficient in developing custom Salesforce elements (objects, fields, reports, etc.) and automation. • Required: Salesforce.com Administrator certification. Salesforce Advanced Administrator certification is a plus. • Experience in gathering business requirements and change management • The ability to manage multiple small to medium sized projects at once without sacrificing attention to detail and quality of work • Strong problem solving, judgment, and organizational skills • The ability to understand and master complex concepts quickly and independently • Excellent data management skills, with a keen understanding of Salesforce data relationships • Experience working in Jira is a plus.

🏖️ Benefits

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401k Match: Dollar-for-dollar match up to 4%. • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day. • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with childcare costs. • Flexible Work Environment: Collaborate with your team in one of our stunning offices or work fully remotely from anywhere in the US.