Customer Care Roles
Job not on LinkedIn
🔥 13 minutes ago
🗣️🇫🇷 French Required
Where this job comes from
Posted on FH Collective - Academy's careers page, not through a job board
First seen by Remote Rocketship 13 minutes ago
📋 Description
• Provide customer support in French and English through various communication channels • Handle account-related enquiries, customer issues and content reports • Investigate cases and deliver accurate, timely and effective solutions • Help maintain a safe, respectful and positive online community • Use digital tools and internal systems to identify issues and improve the overall user experience
🎯 Requirements
• Fluency in French • Good command of English • Excellent communication and problem-solving skills • Customer-oriented and solution-focused mindset • Confidence using digital platforms and online tools • Previous customer service experience is an advantage, but not mandatory
🏖️ Benefits
• Flight ticket to Greece • Two weeks of hotel accommodation upon arrival • Airport pickup • Coverage of real estate agency fees • Monthly performance bonus of up to €250 • Fully remote working model • International and multicultural working environment • Career development and growth opportunities • Relocation support
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