Account Manager – Performance Marketing

Job not on LinkedIn

🔥 51 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

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FH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

FH is a proudly Mexican logistics and international trade services group with over 100 years of experience and more than 2,000 employees. FH provides comprehensive services including American and Mexican customs brokerage, warehousing, freight forwarding, transportation and distribution, and a verification unit; it also publishes policies for sustainability and supply chain security and serves specialized verticals such as food, jewelry and watches, high fashion, medical, high technology, automotive, perfumery and cosmetics, energy and infrastructure, and chemicals.

📋 Description

• Own account strategy and success planning by defining goals, KPIs, priorities, and quarterly roadmaps with each client • Lead client relationships and communication, including recurring meetings, stakeholder management, expectation alignment, and documenting next steps • Manage account performance by interpreting ROAS, CPA, CAC versus LTV, and organic growth metrics • Identify issues and opportunities and coordinate actions with channel owners • Identify and scope account growth opportunities, expansions, tests, and new initiatives • Manage account health, retention, renewal, and risk across a multi-client portfolio • Create mitigation plans and ensure consistent value delivery • Lead cross-functional specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics

🎯 Requirements

• 5+ years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required) • Experience acting as the primary point of contact for multiple client accounts simultaneously (required) • Strong understanding of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic (required) • Experience with paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required) • Proven track record of improving client retention or growing accounts, with concrete examples (required) • Fluent English, written and spoken, and comfortable leading strategic conversations with senior client stakeholders (required) • Availability to work with consistent overlap with US business hours (required) • Background managing SEO-driven accounts or hands-on SEO experience (advantage) • Experience working with US or international clients (advantage)

🏖️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC • Flexible work environment • Learning, experimentation, cross-training, and growth opportunities • Work-life balance • Collaboration with specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics

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