Digital Reporter Coordinator

🕒 May 26

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📰 Journalist

🚫👨‍🎓 No degree required

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Filevine

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $108M Series D on 2022-04

SaaS • Legal • Artificial Intelligence

Filevine is a comprehensive legal technology platform that offers a wide range of services tailored to law firms and legal practitioners. The platform provides solutions for case management, document management, and contract management, as well as lead management and business analytics. Utilizing advanced AI technologies, Filevine enhances the legal workflow with tools such as DemandsAI, ImmigrationAI, and FilevineAI to automate tasks and improve productivity. It integrates seamlessly with popular tools like QuickBooks and Gmail, ensuring a complete legal tech stack. Filevine also offers eSignature capabilities, time and billing features, and a client portal to facilitate communication. The platform is utilized by various types of law practices, including personal injury, family law, mass torts, and more, and is recognized for its robust security standards and compliance certifications such as SOC 2 Type II and HIPAA.

📋 Description

• Coordinate onboarding for new Digital Reporter independent contractors by tracking steps, communicating next actions, and ensuring smooth activation • Support engagement efforts: routing communications, flagging at-risk ICs, and helping execute retention touch points • Assist with QA workflows by reviewing reports, logging issues, and routing feedback per established standards • Build and maintain an internal knowledge base for Digital Reporter processes, playbooks, and operational procedures • Manage routine Slack and email communication with Digital Reporter's on operational matters • Identify gaps in existing documentation and help with closing them

🎯 Requirements

• 1-2 years experience in a fast-growing startup or consulting firm • Organized and thorough. You complete tasks fully and document your work. • Clear written communicator comfortable sending professional IC-facing messages • Eager to build structure where it doesn't yet exist. This role requires initiative, not just execution. • Experience in coordinator, operations, or community management roles • Background in legal, deposition, or independent contractor management is a plus

🏖️ Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive • Medical, Dental, & Vision Insurance (for full-time employees) • Competitive & Fair Pay • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Top-of-the-line company swag