Forward Deployed Engineer

🕒 February 3

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Filevine

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $108M Series D on 2022-04

SaaS • Legal • Artificial Intelligence

Filevine is a comprehensive legal technology platform that offers a wide range of services tailored to law firms and legal practitioners. The platform provides solutions for case management, document management, and contract management, as well as lead management and business analytics. Utilizing advanced AI technologies, Filevine enhances the legal workflow with tools such as DemandsAI, ImmigrationAI, and FilevineAI to automate tasks and improve productivity. It integrates seamlessly with popular tools like QuickBooks and Gmail, ensuring a complete legal tech stack. Filevine also offers eSignature capabilities, time and billing features, and a client portal to facilitate communication. The platform is utilized by various types of law practices, including personal injury, family law, mass torts, and more, and is recognized for its robust security standards and compliance certifications such as SOC 2 Type II and HIPAA.

📋 Description

• Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients. • Perform onsite visits as needed to install, configure, and troubleshoot deployments. • Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance. • Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions. • Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction. • Identify opportunities for improvements and feed insights back to the core engineering team. • Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security. • Document deployment processes, customizations, and client-specific configurations.

🎯 Requirements

• Strong proficiency in **Rust or Node **and **React** for full-stack development and customization. • Experience with **SQLite, MySQL, Postgres **(or similar embedded databases) for data management in on-prem setups. • Has built customer-facing AI applications • Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering). • 4-5 years of software engineering experience • Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments). • Ability to write, debug, and modify code in production-like settings under time constraints. • Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly. • Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators). • **Willingness and ability to travel extensively to client sites nationwide.** • Bachelor's degree in Computer Science, Engineering, or equivalent experience.

🏖️ Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive • Medical, Dental, & Vision Insurance (for full-time employees) • Competitive & Fair Pay • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Top-of-the-line company swag