Account Health and Catalog Specialist – Mid Shift

Job not on LinkedIn

🕒 September 3

🇵🇭 Philippines – Remote

💵 ₱38k - ₱48k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Account Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Filta.

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

Filta is a company that specializes in creating a global staffing experience tailored for excellence-driven digital and ecommerce businesses. With a focus on outsourcing and offshoring, particularly in the Philippines and Colombia, they offer services in recruitment, digital marketing, graphic design, and development for various technologies including PHP and JavaScript. Filta is recognized as one of the top 10 'new generation' BPOs in the Philippines, partnering with culture-centric companies in countries like Australia, New Zealand, the USA, Canada, and the UK. In addition to staffing, they provide consulting services to help businesses optimize their outsourced teams and navigate effective team building.

📋 Description

• Perform recurring audits of live listings against the approved, current as-launched baseline tracker maintained by the Item Creation team • Identify split/duplicate listings, hijacked content/images, incorrect variation/parent-child mappings, suppressed listings, and unauthorized title or bullet point edits • Log catalog issues with full evidence (ASIN, MSKU, issue type, screenshots) in the internal baseline tracker • Draft and submit clear, evidence-backed cases in Amazon Seller Central to reverse unauthorized changes and restore original content • Route and manage case escalations based on brand structure, directly via Brand Registry/Account Health or through brand representative channels • Follow up on stalled cases and argue hijacked listing cases past initial automated or first-tier refusals to successful restoration • Report recurring root causes and systemic catalog issues to catalog managers and the Item Creation team

🎯 Requirements

• Advanced/C1 Written English proficiency • At least two (2) years of hands-on experience in Amazon catalog operations, brand protection, or account health within Amazon Seller Central and/or Vendor Central • Proven experience opening, managing, and winning complex Amazon case escalations across two distinct ownership structures (direct Brand Registry vs. brand representative) • Proficiency in Excel/Google Sheets • Ability to conduct systematic audits without relying on external third-party catalog monitoring software • Clear understanding that this is a tactical restoration and defense role using pre-approved baseline data, rather than an originative copywriting or keyword creation role • Footwear or Apparel experience prominently preferred • Deep familiarity with FNSKU, GTIN/UPC requirements, and ASIN variation mechanics • Direct experience navigating advanced Brand Registry protection tools and Account Health dashboards • Must be a PH citizen • Applications must be submitted in English

🏖️ Benefits

• HMO healthcare for you and your 1 dependent (with COVID insurance) • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization) • 13th-month bonus • Government-mandated benefits • Internet allowance • Member Wellness Program

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