Account Manager – Performance Marketing

Job not on LinkedIn

🕒 4 days ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Finch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📣 Marketing

☁️ SaaS

🛍️ eCommerce

Marketing • SaaS • eCommerce

Finch is a full-service performance marketing agency that helps businesses grow and scale by aligning paid search, paid social, SEO, CRO, and programmatic channels. They provide access to enterprise-grade tools (DSP, advertising management platforms, paid media automation, and related digital marketing technology) and specialize in PPC optimization, eCommerce advertising (Amazon, Shopping Campaigns), and automating paid media across channels to improve efficiency and compound results. Finch positions itself as an adaptation expert focused on long-term client relationships and integrated marketing systems.

📋 Description

• Own account strategy and success planning by defining goals, KPIs, priorities, and quarterly roadmaps with each client • Lead client relationships and communication, including recurring meetings, stakeholder management, expectation alignment, and documenting next steps • Manage account performance by interpreting ROAS, CPA, CAC versus LTV, and organic growth metrics • Identify issues and opportunities and coordinate actions with channel owners • Identify and scope account growth opportunities, expansions, tests, and new initiatives • Manage account health, retention, renewal, and risk across a multi-client portfolio • Create mitigation plans and ensure consistent value delivery • Lead cross-functional specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics

🎯 Requirements

• 5+ years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required) • Experience acting as the primary point of contact for multiple client accounts simultaneously (required) • Strong understanding of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic (required) • Experience with paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required) • Proven track record of improving client retention or growing accounts, with concrete examples (required) • Fluent English, written and spoken, and comfortable leading strategic conversations with senior client stakeholders (required) • Availability to work with consistent overlap with US business hours (required) • Background managing SEO-driven accounts or hands-on SEO experience (advantage) • Experience working with US or international clients (advantage)

🏖️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC • Flexible work environment • Learning, experimentation, cross-training, and growth opportunities • Work-life balance • Collaboration with specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics

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