Business Account Manager

🔥 0 minutes ago

🌐 Georgia, Serbia, +1 more countries – Remote

🇬🇪 Georgia – Remote 🇷🇸 Serbia – Remote 🇨🇾 Cyprus – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FinteqHub

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

<FinteqHub> FinteqHub is a PCI DSS-certified payments platform and gateway that helps merchants and payment service providers simplify and secure online payment processing. It offers a unified API for quick integration with 50+ payment systems, account opening assistance, smart routing, tokenization, chargeback management, real-time monitoring, and fraud prevention. The company focuses on B2B relationships with merchants and PSPs across major markets including Australia, EU, Latin America, Canada, India and more.

📋 Description

• Serve as the main contact for assigned clients, ensuring high service standards and timely issue resolution • Support the client's lifecycle by monitoring payment stability and optimizing processes and key performance indicators • Analyze payment data and transactional metrics, including conversion rate, decline rate, and chargeback ratio • Provide recommendations to improve client payment performance • Facilitate regular business reviews, collect client feedback, present key insights, and define optimization and growth actions • Identify and execute scaling and upselling opportunities involving new markets, currencies, payment methods, and FinteqHub products • Collaborate with internal teams to resolve client needs and improve overall service • Track payment-industry trends and advise clients • Maintain client documentation and reporting, and track account status and action items

🎯 Requirements

• 2+ years of experience as an Account Manager / Business Account Manager in fintech, payments, or acquiring • Solid understanding of the payments industry: payment gateways, acquiring, settlement, chargebacks, and basic anti-fraud principles • Strong communication and presentation skills; ability to work with multiple stakeholders • Analytical mindset and experience working with payment statistics and performance metrics • Ability to manage multiple clients in a fast-paced environment • Proactive, results-driven, with a high standard of customer service • English language: C1-C2 • Experience with international clients and cross-border payments (nice to have) • Experience with CRM systems and analytics tools (nice to have) • Additional foreign languages (nice to have)

🏖️ Benefits

• Full-time remote work opportunities • Flexible working hours • Private insurance • Additional 1 Day Off per calendar year • Sports program compensation • Comprehensive Mental Health Programme • Free online English lessons with a native speaker • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events