Customer Service Technician — Full-time

Job not on LinkedIn

🕒 January 8

🏢 Gelnhausen – Onsite

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

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Logo of Fire Protection Solutions

Fire Protection Solutions

WebsiteLinkedIn

1001 - 5000 employees

Founded 1976

🤝 B2B

🔐 Security

🔧 Hardware

B2B • Security • Hardware

Fire Protection Solutions is a provider of industrial and commercial fire protection systems and services. The company designs, supplies, installs and maintains sprinkler systems, foam extinguishing, spray-water systems, gas-extinguishing systems, fire detection and hydrant systems, plus specialised products (mobile pump units, frost protection, spark extinguishing) and pipe prefabrication. It also offers 24/7 service, testing, inspections, maintenance, repairs and training, serving logistics, manufacturing, healthcare, energy and retail customers across multiple European locations.

📋 Description

• Maintenance of water-based fire suppression systems, fire alarm systems and special extinguishing systems at customer sites • Commissioning of water-based fire suppression systems, fire alarm systems and special extinguishing systems • Expansion and modification of fire protection systems • Willingness to travel and to participate in on-call emergency service

🎯 Requirements

• Completed vocational training as a gas and water installer/plumber or metalworker/locksmith, or a comparable vocational qualification • Initial professional experience in customer service • Valid driver's license (Class B) • Customer-oriented, communicative, resilient, solution-focused and able to work independently

🏖️ Benefits

• Comprehensive onboarding and training • Strong commitment to workplace safety • Attractive employee stock participation program • Healthcare benefits • Childcare allowance • Bike leasing • Employee discounts with major brands • Company events • Additional payments such as a Christmas bonus

Apply Now

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