Customer Service Technician, Full-time

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🕒 October 29, 2025

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Fire Protection Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

🤝 B2B

🔐 Security

🔧 Hardware

B2B • Security • Hardware

Fire Protection Solutions is a provider of industrial and commercial fire protection systems and services. The company designs, supplies, installs and maintains sprinkler systems, foam extinguishing, spray-water systems, gas-extinguishing systems, fire detection and hydrant systems, plus specialised products (mobile pump units, frost protection, spark extinguishing) and pipe prefabrication. It also offers 24/7 service, testing, inspections, maintenance, repairs and training, serving logistics, manufacturing, healthcare, energy and retail customers across multiple European locations.

📋 Description

• Maintenance of water-based fire suppression systems, fire alarm systems and special extinguishing systems at customer sites • Commissioning of water-based fire suppression systems, fire alarm systems and special extinguishing systems • Expansion and retrofit of fire protection systems • Willingness to travel and to be available for on-call emergency service

🎯 Requirements

• Completed vocational training as a gas and water installer (plumber) or metalworker/fitter, or a comparable qualification • Initial professional experience in customer service • Valid driver's license (Class B) • Customer-oriented and communicative • Resilient, solution-oriented and able to work independently

🏖️ Benefits

• Comprehensive onboarding • Strong commitment to occupational safety • Attractive employee share program • Health care benefits • Childcare allowance • Bike leasing • Employee discounts at well-known companies • Company events • Additional payments, e.g. Christmas bonus