Customer Service Technician

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🕒 February 15

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Fire Protection Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

🤝 B2B

🔐 Security

🔧 Hardware

B2B • Security • Hardware

Fire Protection Solutions is a provider of industrial and commercial fire protection systems and services. The company designs, supplies, installs and maintains sprinkler systems, foam extinguishing, spray-water systems, gas-extinguishing systems, fire detection and hydrant systems, plus specialised products (mobile pump units, frost protection, spark extinguishing) and pipe prefabrication. It also offers 24/7 service, testing, inspections, maintenance, repairs and training, serving logistics, manufacturing, healthcare, energy and retail customers across multiple European locations.

📋 Description

• Service and maintenance of water-based extinguishing systems, fire alarm systems and special extinguishing systems at customer sites • Commissioning and start-up of water-based extinguishing systems, fire alarm systems and special extinguishing systems • Extension, modification and upgrades of fire protection systems • Willingness to travel and participate in emergency/on-call service

🎯 Requirements

• Completed vocational training as a gas and water installer (plumber/gas technician) or as a fitter/metalworker (locksmith) or an equivalent qualification • Initial professional experience in customer service • Valid driving licence (Class B) • Customer-friendly, communicative, resilient, solution-oriented and able to work independently

🏖️ Benefits

• Attractive employee share program • Health care benefits • Childcare allowance • Bike leasing (company bicycle program) • Employee discounts with well-known companies • Company events • Additional payments such as Christmas bonus