Customer Service Technician

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🕒 February 9

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Fire Protection Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

🤝 B2B

🔐 Security

🔧 Hardware

B2B • Security • Hardware

Fire Protection Solutions is a provider of industrial and commercial fire protection systems and services. The company designs, supplies, installs and maintains sprinkler systems, foam extinguishing, spray-water systems, gas-extinguishing systems, fire detection and hydrant systems, plus specialised products (mobile pump units, frost protection, spark extinguishing) and pipe prefabrication. It also offers 24/7 service, testing, inspections, maintenance, repairs and training, serving logistics, manufacturing, healthcare, energy and retail customers across multiple European locations.

📋 Description

• Maintenance of water-based fire suppression systems, fire alarm systems and special extinguishing systems at customer sites • Commissioning of water-based fire suppression systems, fire alarm systems and special extinguishing systems • Expansion and modification of fire protection systems • Willingness to travel and participate in on-call duty

🎯 Requirements

• Completed vocational training as a gas and water installer/plumber or metalworker/locksmith, or a comparable qualification • Initial professional experience in customer service • Valid driving licence (Class B) • Customer-oriented, communicative, resilient, solution-focused and able to work independently

🏖️ Benefits

• Thorough onboarding • Strong commitment to occupational health and safety • Attractive stock participation plan • Health care and preventive measures • Childcare allowance • Bike leasing • Employee discounts with well-known companies • Company events • Additional payments such as Christmas bonus