Customer Service Technician – Pumps & Diesel Units

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🕒 October 29, 2025

🏢 Sarstedt – Onsite

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇩🇪 German Required

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Logo of Fire Protection Solutions

Fire Protection Solutions

WebsiteLinkedIn

1001 - 5000 employees

Founded 1976

🤝 B2B

🔐 Security

🔧 Hardware

B2B • Security • Hardware

Fire Protection Solutions is a provider of industrial and commercial fire protection systems and services. The company designs, supplies, installs and maintains sprinkler systems, foam extinguishing, spray-water systems, gas-extinguishing systems, fire detection and hydrant systems, plus specialised products (mobile pump units, frost protection, spark extinguishing) and pipe prefabrication. It also offers 24/7 service, testing, inspections, maintenance, repairs and training, serving logistics, manufacturing, healthcare, energy and retail customers across multiple European locations.

📋 Description

• Carrying out maintenance and repair work on firefighting pump units (diesel / electric motor) • Independently troubleshooting and resolving faults • Commissioning firefighting pump units on site • Providing technical instruction to our customers • Collaborating with service personnel from our suppliers

🎯 Requirements

• Completed vocational training as an automotive/truck mechanic, agricultural or construction machinery fitter, mechatronics technician, or equivalent qualification • Practical experience with diesel engines and sprinkler pump units is an advantage • Valid driving licence (Class B) • Good German language skills required • Willingness to travel

🏖️ Benefits

• Attractive employee share/stock program • Healthcare benefits • Childcare subsidy • Bike leasing • Employee discounts with well-known companies • Company events • Special payments, e.g. Christmas bonus

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